This policy describes how Business Reform Limited collects and uses information provided through, or gathered from use of, this website. Please read it carefully.
1. Definitions
In this policy, “Data” means information you submit through the website, including personal data. “Data Protection Laws” means applicable UK laws on personal data, including the UK GDPR and Data Protection Act 2018. “GDPR” refers to EU Regulation 2016/679.
“Business Reform Limited”, “we” and “us” mean Business Reform Limited, registered in England and Wales under company number 07484174, with its registered office at Office 13, Block D, Sealand CoWorkz, Minerva Avenue, Chester, CH1 4QL. “You” means a website visitor who is not accessing it as our employee or service provider. “Website” means businessreform.co.uk and its subdomains, unless separate terms apply.
2. Scope and controller
This policy covers our handling of data connected with this website. It does not cover third-party sites linked from it. Business Reform Limited is the data controller for the personal information described here and decides why and how it is processed.
3. Information we collect
Information may include your name, job title, profession, email address, telephone number, company details, business and billing addresses, VAT number, invoice preferences, postcode, preferences and interests. We may also collect technical information automatically, such as your IP address, browser and operating system. Our current use of browser storage and spam verification is explained in our cookie information.
4. How information is collected
We receive information directly from you and collect certain information automatically when you visit the website. Online forms may use checks to help protect against automated misuse. This may involve technical information about your browser and connection.
5. Information you provide
You may give us data when you contact us through the website, by phone, post or email; register for an account; or use our products and services.
6. Information collected automatically
We may record details of a website visit, including IP address, access times and frequency, and how pages and content are used. This helps us improve the website and its navigation.
7. How we use information
We use information submitted through our website to respond to enquiries, set up and manage client relationships, administer invoicing and maintain relevant business records. We may also use technical information associated with a submission to protect our forms from misuse and investigate delivery issues. Depending on the circumstances, processing may be based on our legitimate interests, your consent, a legal obligation, or the performance of a contract or steps you ask us to take before entering one. Where legitimate interests apply, you may have the right to object.
8. Sharing information
We may share relevant information with group companies or affiliates where needed to administer access to our website. Where needed to provide our services, we may share relevant information with providers that support our website, communications, security, business systems and accounting. If you accept optional analytics, Google Analytics receives website usage events. We do not send the personal details entered into our forms to analytics services. Any sharing remains subject to this policy.
9. Security
We use technical and organisational safeguards to protect information. Account access, where provided, is controlled by a unique username and password, and data is stored on secure servers. If you suspect loss, misuse or unauthorised access, email privacy@businessreform.co.uk promptly. Guidance on protecting your devices and information is available from Get Safe Online.
10. Retention
We retain data for as long as needed for the purposes described here or to meet legal obligations, unless a longer period is required or permitted by law. Deleted information may remain in backups or archives where needed for legal, tax or regulatory purposes.
11. Your rights
Depending on the circumstances, you may ask to access, correct or erase your data; restrict its use; receive or transfer it; or object to processing. You may also withdraw consent where consent is the legal basis. We may refuse a request where the law permits and will explain why. Access requests are normally free, although a charge may apply to manifestly unfounded or excessive requests.
To exercise a right or ask a question, email privacy@businessreform.co.uk. If a complaint is not resolved to your satisfaction, you may contact the Information Commissioner’s Office. Please tell us when your details change so our records remain accurate.
12. Other websites
Links may take you to websites outside our control. Their content and privacy practices are their responsibility, so please read their own policies.
13. Business ownership
If ownership or control of part or all of Business Reform Limited changes, relevant user data may transfer with that business and be used for the purposes for which it was originally provided. We may disclose relevant data to a prospective buyer and will take steps intended to protect privacy.
14. General terms
You cannot transfer your rights under this policy to another person. We may transfer ours where we reasonably believe your rights will not be affected. If any provision is found invalid or unenforceable, the remaining provisions continue to apply. A delay in exercising a right does not waive it. This policy is governed by the law of England and Wales, and disputes are subject to the courts of England and Wales.
15. Changes to this policy
We may update this policy when needed or required by law. Changes will be published on this website and apply when you next use it. For general enquiries, contact info@businessreform.co.uk.