Case Study | Managed I.T.
Onboarding Managed I.T. Services
An overview of a client journey and their experience of migrating from their incumbent I.T. managed service provider to Business Reform Limited, and how this has supported their digital transformation and business growth.
As a business experiencing rapid growth and working in a sector where cyber security and data compliance was key, the client needed to implement a range of digital strategies quickly and effectively whilst considering a pace and style that was right for their business.
They needed a technology partner that could advise, manage and deploy a digital strategy that was right for them, providing education and support to staff across their business in a proactive and effective way.
Business Reform Limited performed a full review of the client's I.T. setup and formulated a phased transformation plan. Our team provided the right recommendations for the client to make informed decisions regarding priorities and implementation approach.
Business Reform Limited managed the transformation providing education and engagement with staff to minimise disruption and promote buy in. A range of new infrastructure, tools and applications to deliver a modern working experience.
Our client now benefits from the features and values of operating fully in the cloud, bringing simplicity to user onboarding, external auditing and secure data security standards.
Key benefits we delivered to the client are: -
Effective physical and software inventory management
Fast and effective support desk, responding and resolving promptly
Great onboarding experience for new starters
Azure virtual desktops for short term contractors, deployed within an hour
The latest in Cyber security defences
Bring your own device (BYOD) in a controlled, secure way
License management and centralised billing