Technology
As a scalable outsourced IT services provider, we work with clients in different industries and of all sizes. Gain cost and operational savings and leave us to do the job of IT.
IT Outsourcing options
Here are some of the great services we provide as part of our Outsourcing options
IT support
We can be your in-house IT support desk, providing the right technical knowledge. Outsourcing your IT allows you to stay focused on your own core business activities.
We can:
+ Keep costs low with low capital costs and predicable monthly fees
+ Reduce risk with a multi-layered proactive approach to threat monitoring
+ Secure, keeping your users accounts and company data protected whilst working from anywhere
+ Provide great industry experience and expertise
+ Manage the enrolment of new users and leavers
+ Provide hardware and direct deployment to end users
+ Provide virtual desktops for BYOD (great for short term contractors)
+ Future proof services, using the latest Microsoft 365 updates
+ Keep your business green and lean as the Cloud offers great power savings and lowers your carbon footprint
Microsoft 365
We are proud to be Microsoft Partners. Whether you're already using Microsoft 365, or thinking of making the move, our experienced team can help. We handle everything from full business migration, to simple improvements to industry security standards. As an authorised Microsoft Cloud Solutions Provider (CSP), we provide Microsoft licensing and invoice you directly.
We can:
+ Implement robust data security standards
+ As an indirect Microsoft licensing reseller, we provide all your Microsoft licensing needs
+ Develop role based access controls across your entire organisation
+ Defend against the latest cyber threats with the latest in security solutions
+ Simplify IT management, reduce paperwork and Increase productivity for your organisation
+ Enable compliance standards with Information Protection / Data Protection / GDPR requirements
+ Fully customise your SharePoint environment, centralising all your business documentation
+ Set-up and support Microsoft Teams
+ Install business VoIP telephony
Sharepoint
SharePoint is so much more than a place to store documents. In fact, SharePoint is capable of much more. From custom bespoke applications to simple but effective tools, make SharePoint run in the heart of your business.
We can:-
+ Review your current setup and make recommendations
+ Build your intranet in SharePoint
+ Develop custom applications to help meet your business objectives
+ Serve customers more effectively, bring in service emails automatically and reply within SharePoint
+ Create team holiday tracking applications, project management tools, and effective reporting suites
+ Structure your business document storage with effective role based permissions
Intranet designs
We can build a truly bespoke intranet space that makes your employees feel engaged and informed. From personalised user login screens, to standardised news feeds, or business data displays and results, let’s make your intranet as unique as your business.
We can:-
+ Design a functional Intranet homepage
+ Bring in feeds, such as twitter and Instagram to the homepage
+ Chose from hundreds of design ideas
+ Bring your brand and identity to your homepage
+ Create additional LOB specific pages such as Human resources
+ Interrogate data elsewhere and incorporate in your design ideas
Network infrastructure
A great network provides for a happy productive team
Whilst we are champions at migrating our customers to a fully cloud environment so they can do away with their physical servers, we also know that providing a great internet experience in the office is also essential.
From network design to implementation, we can work with you to find the right solution. Our team will scope your needs, secure your data lines, deploy our solution and proactively monitor, patch and update your network.
Unified communications
Want to make and receive business calls wherever you are? We can migrate your business phone system to the cloud
and Microsoft Teams, ensuring your team can make and receive business calls regardless of location from any approved device, such as a laptop or mobile phone.
We can:
+ Port your numbers - Move your business telephone numbers to Microsoft teams, and then allocate them to users
+ Deploy in the Cloud - Fully managed in the cloud, 100% cloud deployment with Microsoft as your sole provider
+ Calling plans - Calling plans from just £12 per month per user
+ Auto attendants - Greet each caller in a professional way, with pre-recorded messaging and number selections for callers to route to the right team
+ Call queues - Assign your teams to specific call queues, and let callers know they are waiting to be served. Set queues to ring everyone in the queue group, or last person to take the call, various options can ensure a fair distribution of callers
+ Call scheduling - Schedule calls to route to appropriate voicemails or alternative messaging depending on business hours
+ Custom queue hold music - Use your own business hold music for callers to listen to whilst waiting to be answered
+ Call transfers - Your teams can quickly transfer to another person, or to another call queue should the caller need re-routing
+ Voicemail - Get a fully transcribed voicemail message directly within teams
Power BI
Bring your business data to life with Power BI. Empower team members to discover insights hidden in your data.
We are experts in Power BI. We’ll gather your data, apply business logic rules and curate powerful interactive dashboards and reports you will be proud of. We will scope the end user requirements and provide a cost-effective solution from individual licenses to providing a dedicated Power BI embedded server for larger deployment.
Some of the great features of Power BI:-
+ Get self-service analytics at enterprise scale. Reduce the added cost, complexity, and security risks of multiple solutions with an analytics platform that scales from individuals to the organisation as a whole
+ Use smart tools for strong results. Find and share meaningful insights with hundreds of data visualisations, built-in AI capabilities, tight Excel integration, and prebuilt and custom data connectors
+ Help protect your analytics data. Gain leading sensitivity classification and data loss prevention capabilities to help keep your data secure and compliant - even when it’s exported
+ Connect from multiple sources. Connect to various sources of data including external sources, create
relationships across data tables and display results in interactive screens
+ View on mobile devices. A dedicated Power BI app on your smart device allows you quick access to the reports/dashboards
Teams Meeting Room Hardware
Transform meeting spaces ranging from small huddle areas to large conference rooms with a rich, collaborative Teams experience that's simple to use, deploy, and manage. Start meetings on time with one-touch join, then instantly project to the display in the room and share to remote participants.
We’ve partnered up with Yealink to provide great pricing on hardware and installation services.